Rhode Island Relay services are provided by Sprint under contract agreement with Rhode Island Public Utilities Commission.
Rhode Island Relay is funded by surcharge established through a Commission Order in R.I.P.U.C. Docket No. 2046, pursuant to Rhode Island General Law 39-1-42.

© 2020 Rhode Island Relay  - All Right reserved.

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FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.

CONTACT US

For more information about Rhode Island Relay Service, contact us:
 
Michelle Vicino
Rhode Island Relay Account Manager
200 Corporate Place, Suite 200
Rocky Hill, CT 06067

Email: michelle.vicino@sprint.com
 
Rhode Island Relay Customer Service:
866-703-5485 (TTY/Voice)
800-676-4290 (Español)
877-787-1989 (Speech-to-Speech only)
866-931-9027 (Voice Carry-Over only)
877-877-3291 (Fax)
accessibility@sprint.com (Email)
Or you may fill out and submit the form below:
 

CUSTOMER FEEDBACK

Are you satisfied with Rhode Island Relay Service?
 
Do you have any complaints, comments, concerns or suggestions for us?
 
Please fill out the form and press the "Submit Form" button when you are finished. The Rhode Island Relay Customer Relations Manager or a representative will respond to you as soon as possible.  All information you provide us will be strictly confidential.
 
None of the information you provide will be used by Rhode Island Relay for any other purpose beyond response and resolution without your express consent.