FAQs

New York Relay provides the answers to frequently asked questions about relay services for deaf, hard-of-hearing, deaf-blind, speech-disabled and hearing consumers.
 
Should you have any further questions, please consult our contact page.
 

FOR HEARING CALLERS...

 
 
COMING SOON

FOR HARD OF HEARING CALLERS...

COMING SOON

FOR DEAF CALLERS...

COMING SOON

Rhode Island Relay services are provided by Sprint under contract agreement with Rhode Island Public Utilities Commission.
Rhode Island Relay is funded by surcharge established through a Commission Order in R.I.P.U.C. Docket No. 2046, pursuant to Rhode Island General Law 39-1-42.

© 2020 Rhode Island Relay  - All Right reserved.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.