Actively participate through
real-time captioning.
 
Relay Conference Captioning (RCC) is a free service available for Rhode Island residents who are deaf or hard of hearing to actively participate in multi-party teleconference calls or web conferences by reading live captions through a web browser on a computer or mobile device.

RELAY CONFERENCE CAPTIONING

RCC PARTICIPANT PREFERS TO TYPE:

Captioner joins audio conference bridge, listens and transcribes conference call.
Deaf/hard of hearing RCC participant reads the conference call captioning using a computer, tablet or mobile device.
The RCC participant types their responses and sends via “Message to Captioner”.
Captioner reads aloud the RCC participant’s responses to conference call participants.

RCC PARTICIPANT PREFERS TO SPEAK:

Captioner joins audio conference bridge, listens and transcribes conference call.
Deaf/hard of hearing RCC participant reads the conference call captioning using a computer, tablet or mobile device.
The RCC participant speaks directly to conference call participants through the conference bridge. 

Rhode Island Relay services are provided by Sprint under contract agreement with Rhode Island Public Utilities Commission.
Rhode Island Relay is funded by surcharge established through a Commission Order in R.I.P.U.C. Docket No. 2046, pursuant to Rhode Island General Law 39-1-42.

© 2020 Rhode Island Relay  - All Right reserved.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.