RCC TECHINCAL SUPPORT

Technical support is limited to the functions of Relay Conference Captioning and is not designed to assist participants with issues related to their computer, Internet connection, conference calling provider, etc.
 
Hours of Operation
  • Scheduling or Technical Department
    is available 24 hours a day/7 days a week.
     
  • Relay Conference Captioning service is available:
    - Monday through Friday: 8:00 AM to 6:00 PM
Scheduling Department
  • Office:  833-250-2784 
  • Support E-mail: RCC@sprint.com 
  • Fax: 877-877-3291
 
Technical Department
Emergency Support
  • 833-250-2784
    Please limit calls to 24-hour emergency number to "on-air" or "during live event" problems or issues.
 
 

Rhode Island Relay services are provided by Sprint under contract agreement with Rhode Island Public Utilities Commission.
Rhode Island Relay is funded by surcharge established through a Commission Order in R.I.P.U.C. Docket No. 2046, pursuant to Rhode Island General Law 39-1-42.

© 2020 Rhode Island Relay  - All Right reserved.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.