Relay users who are Deaf-Blind, or who have low vision, often use special TTYs equipped with TeleBraille or large visual displays and prefer slower typing speeds to read messages. Rhode Island Relay will provide customized relay service for the unique need of these individuals.
711 or 844-357-1593
During these relay calls, the relay operator will type at a normal speed, but the message will come across at a rate of 15 words per minute, allowing users to achieve a more readable rhythm. Users can request increased or decreased rates of text in increments of 5 words per minute.


The other party's conversation to a deaf-blind caller goes through a relay operator.
The relay operator types the other party's conversation to the deaf-blind caller.
The deaf-blind caller "reads" the conversation through a TeleBraille device.

Rhode Island Relay services are provided by Sprint under contract agreement with Rhode Island Public Utilities Commission.
Rhode Island Relay is funded by surcharge established through a Commission Order in R.I.P.U.C. Docket No. 2046, pursuant to Rhode Island General Law 39-1-42.

© 2020 Rhode Island Relay  - All Right reserved.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.