OTHER VCO FEATURES
The relay operator specializes in all types of VCO calls, such as VCO to TTY, VCO to VCO, or Two-Line VCO. With this service, you do not have to specify your call type to the relay operator.
VCO TO TTY
The relay operator types what the VCO user says to the TTY user. Whatever the TTY user types goes directly to the VCO user's TTY or text display equipment to be read.
VCO TO VCO
The relay operator serves as both parties' "ears", typing what is said on both ends of the call.
Two-line VCO allows a person with two telephone lines to use one line for speaking directly to a hearing person while the other line is used to receive the hearing person's typed responses at the same time. This feature provides a more natural flow of conversation without the pauses of single-line calls.